WORK

FROM is ADP’s Partner for their Digital Transformation Initiatives​

OVERVIEW

Automatic Data Processing, Inc. (ADP) provides payroll and other human capital solutions in over 140 countries with more than 810,000 clients and upwards of 17 million app users.

FROM is ADP’s partner across the Human Capital Management (HCM) spectrum of products that are either currently in place or being envisioned by ADP to provide increased value to the companies that they service.

Because of our research-based design thinking methodology, FROM is also working on internal design initiatives related to ADP’s employee portal, development of a new retirement services experience, design for their updated workforce analytics product, and other Human Resource services.

SERVICES

  • Understand the customer

  • Map out the customer journey

  • Build the future

  • Optimize the short term

  • Lead the change

CONCLUSION

When handling multiple projects, it is important to have a partner that you can trust.

Excellent project management skills are critical when handling multiple projects with different deadlines and products.

Organizing and facilitating effective meetings is crucial in delivering high quality services for clients.

FROM has been a top player in the digital transformation scene for the past 18 years and is able to handle multiple large scale projects at varying complexities through their design thinking methodology and five-step digital transformation process.

Related Case Studies

FROM Identifies Irresistible Products for Taunton Press
FROM helped Taunton Press create compelling digital products to attract more subscribers, encourage community engagement, and increase sales.
FROM Helps HealthPlanOne Increase Online Conversions Through A New Digital Experience
FROM worked with HealthPlanOne to build an engaging digital tool that helps customers choose the best Medicare plans for their needs. This enhanced customer experience delivered cost savings and increased online sales.
ADP’s Payroll Experience Transformed Through Design Thinking
FROM helps ADP improve the experience of their flagship payroll product through a research-driven redesign.
FROM Transforms AAA’s Back Office Experience
FROM helped AAA improve its invoicing and billing processes to minimize errors, increase data accuracy, and achieve efficiencies in the back office, while providing its partners, employees and customers a better overall experience.
HomeServe Launches their New Total Home Warranty Business through Salesforce
FROM designed a new website that helped HomeServe introduce their new service resulting in an increase in HomeServe’s web presence and a seamless enrollment experience.
NBC Universal New Employee Portal
FROM designed and created a new HR engagement portal for NBC Universal employees to have access to their employee information and HR tools wherever and whenever they want.

Recent News

Medical Supply Website Built by FROM Clinches Win at International Digital Marketing Awards
FROM Unites with One of India’s Fastest Growing Tech Service Providers
FROM: Vision to Victory has joined forces with Algoworks, an India-based IT service provider known for their top-notch tech expertise as an AWS Consulting Partner, Microsoft Gold Partner, and Salesforce Summit Partner.
FROM CEO Leads Master Class on Building Customer-Centric Teams at CMSWire Connect
FROM Founder and CEO, Howard Tiersky, led a comprehensive Master Class on creating customer-focused teams at the CMSWire Connect conference on May 10 in Austin, Texas.
Former JCPenney, Pep Boys Marketing Leader Joins FROM’s Executive Roster
Veteran marketing executive Scott Allen, who has led omnichannel strategies for brands like JCPenney, Ralph Lauren, Pep Boys, and Dollar General, is joining FROM, The Digital Transformation Agency as Senior Vice President.
FROM Wins 2022 New York Award in Marketing Agency Category
FROM, The Digital Transformation Agency has received the 2022 New York Award in the Marketing Agency category.
Former Capgemini, Vodafone Executive Joins FROM’s Leadership Team
Former Capgemini VP of Digital Practice and Vodafone Head of Cross-Channel Program, Jared Slomack, is joining FROM, The Digital Transformation Agency’s senior management team.