A few weeks ago, I started a series looking at digital trends. This week, let’s look at US and global retail e-commerce trends.

One of the most common barriers to customer centricity is the lack of a company-wide customer-first culture.

Back when the term was less common, people would often ask me what I meant by “digital transformation.” Interestingly, as the term has become more widely accepted, people ask me even more, what does it really mean—specifically?

This article will present you with a storytelling outline that you can use for any kind of pitch.

This article will talk about what went wrong with Google Glass, how it found brief success in a different market, why it eventually folded for good, and the key lessons in product development that companies can learn from it.

I’ll walk you through some digital payment trends that might be growing faster than you might think.