When Shane Bray, the recently-appointed CXO at Willis Towers Watson began his tenure, he spent a few weeks as an “Undercover Boss” in one of his many call centers.

Ideas are everywhere. They can come from your team, your customers, consultants, competitors, executives, and from your own imagination. But how do you know which ideas are the "good ones?"

Innovation is a hot term these days, and most CEOs will tell their employees and shareholders that they are committed to innovation.

At FROM, we work with a wide range of clients looking to drive greater innovation in their companies or divisions.

Innovation projects almost always need teams of people to participate in conceiving, designing, building, testing, marketing, and selling a solution.

You’ve seen the light. You’re thinking like your customers, but how do you get the rest of your organization to do the same?